Our Job is to make sure your rail terminal runs smoothly….
Industry leading Training, Implementation and consulting
Our Training & Implementation Philosophy
The Railroad Software training and implementation philosophy is customer focused and we are confident that our understanding of your business will result in the successful use of our product. We base our implementation and training on the following ideas:
- Railroad Software recognizes that each rail facility unique, and as a result we seek to partner with our clients as closely as possible throughout the implementation and training process to develop a client specific roadmap for the ongoing successful use of the software.
- Railroad Software is a true partner to our customers extending well beyond the initial training and implementation. We believe as our customers are successful with this product we will continue to be as well, and as a result we are dedicated to immediate and effective support of our product and ensuring that your team is well informed and able to utilize the software.
- Railroad Software promotes a “Hands-On” philosophy which means we desire to understand your operation as well as you do. This creates for a smooth process and ability to quickly assess use cases and solve your problems with our product.
Railroad Software recognizes
that each rail facility unique, and as a result we seek to partner with our clients as closely as possible throughout the implementation and training process to develop a client specific roadmap for the ongoing successful use of the software.
Railroad Software is a true partner
Extending well beyond the initial training and implementation. We believe as our customers are successful with this product we will continue to be as well, and as a result we are dedicated to immediate and effective support of our product and ensuring that your team is well informed and able to utilize the software.
Railroad Software promotes
A “Hands-On” philosophy, which means we desire to understand your operation as well as you do. This creates for a smooth process and ability to quickly assess use cases and solve your problems with our product.
CONSULTING
At Railroad Software we are aware that the needs of each rail terminal facility is different. We like to believe that our current software offering will cover 98% of any customer’s needs. It is that small percentage that can mean the difference for a facility to utilize the software to its fullest capacity and not being interested at all. We are dedicated to offering technology consulting and custom development services that will make you confident our solution is right for your rail facility. Some of the services that we routinely provide are:
1 (800) 619.3625